Contact Us
We’re here to help. Whether you have a question about our products, need help with an order, or want to discuss business cooperation, the ALLPOWERS team is ready to support you. We usually reply within 24–48 business hours.
1. Customer Support
General Questions & After-Sales Support (ALLPOWERS U.S. Official Store)
For pre-sales inquiries, order tracking, warranty support, returns, and after-sales service for purchases made on our official U.S. website:
Email:
service@allpowers.com
For pre-sales consultation and after-sales warranty support, please contact this email only.
Other Platforms
If your order was placed through another official sales channel, please contact the corresponding support email below for faster assistance.
For Amazon orders, please contact us at support@allpowers.com.
For eBay orders, please contact us at sales@allpowers.com.
If your purchase was not made on our official U.S. website (https://iallpowers.com/), please contact the appropriate platform support email above.
2. Business & Partnerships
Press & Influencer
info@allpowers.com
If you would like to collaborate with ALLPOWERS as a media partner, reviewer, or influencer, please contact this email.
Affiliate Program
marketing@allpowers.com
If you would like to join our affiliate program, please contact this email.
Distributors & Wholesale
export@allpowers.com
If you would like to become an ALLPOWERS distributor or purchase in bulk, please contact this email. This email address does not process after-sales orders.
3. Company Information
ALLPOWERS is operated by Guangzhou Allpowers Energy Technology Co., Ltd. The ALLPOWERS U.S. official website serves customers in the United States through our global business network, with support from our U.S. company and Hong Kong office for local coordination, international operations, and regional service support.
Operating Company
Guangzhou Allpowers Energy Technology Co., Ltd.
Guangzhou Allpowers Energy Technology Co., Ltd. is responsible for the operation of the ALLPOWERS brand, product development, clean energy technology innovation, supply chain coordination, and global customer service support.
Address (China Mainland):
1-4 Floor, Building 2, No. 182, Kaiyuan Avenue, Science City, High-tech Industrial Development Zone, Huangpu District, Guangzhou City, China.
U.S. Local Business Support
ALLPOWERS INC
ALLPOWERS INC provides local business support in the United States, including U.S. market coordination, local service communication, and customer-related support for the ALLPOWERS U.S. official website.
Address (United States):
23555 GOLDEN SPRINGS DR 4, DIAMOND BAR, CA 91765, US
International Operations Support
Hong Kong Office
Our Hong Kong office supports international business operations, cross-border coordination, logistics support, and regional service standards for ALLPOWERS global markets.
Address (Hong Kong, China):
Room 803, Chevalier House, 45-51 Chatham Road South, Tsim Sha Tsui, Kowloon, Hong Kong, China.
4. Service Time
Monday – Friday: 9:00 AM – 5:00 PM
Saturday – Sunday: Our team is away, but we will respond to your inquiry as soon as possible.
Response Time: We usually reply within 24–48 business hours.
Contact Us